FAQ

FAQ

What is Litt&Co?
Pakistan’s first, wood wick based scented candle company, produced and manufactured completely in Pakistan. The wick of the woodwick candles is made of wood instead of a cotton string used for regular candles. Hence, it gives off crackling sounds just like a fireplace and produces a beautiful effect and mood.
Is the candle environment friendly?
Since wood wicks are wide based wicks, they are able to create large, even melt pools with a single wick. Wood wicks create shorter and wider flame heights, which keeps them safe for use while still remaining functional in larger vessel diameters. Also, wood wicks don’t ‘mushroom’ the way cotton wicks do! That means minimal carbon buildup and minimal debris and sooting.
Why Soywax?
Derived from the soybean, soy wax is a hydrogenated vegetable oil that turns to a solid at room temperature. Soy wax contains nothing artificial, which makes it a better alternative to old-fashioned paraffin wax, which is made from petroleum oil and produces harmful by-products when burned or melted. Soy wax is non-toxic making it better both for the environment and your health!
What is your return policy?
Litt&Co will happily accept returns due to change of mind as long as a request to return is received by us within 3 days of receipt of item and are returned to us in original packaging, unused and in resellable condition. Return shipping will be paid at the customers expense and will be required to arrange their own shipping. Once returns are received and accepted, refunds will be processed. We will notify you once this has been completed through email. (Litt&Co) will refund the value of the goods returned but will NOT refund the value of any shipping paid.
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